1 Introduction
1111db is one of Bangladesh's most trusted online gaming platforms. We place the highest importance on the privacy of our members. This privacy policy explains in detail how 1111db collects, stores, uses, and protects your personal information.
By registering with 1111db or using our services, you are considered to have agreed to this privacy policy. Please read the full policy carefully.
Who This Policy Applies To
This privacy policy applies to all users of the 1111db website, mobile app, and all associated services.
2 What Information We Collect
1111db collects various types of information, broadly divided into two categories — what you provide directly and what is collected automatically.
Information You Provide
- Identity Information: Full name, date of birth, National ID number.
- Contact Information: Mobile number, email address.
- Financial Information: bKash/Nagad/Rocket number (for payment processing).
- KYC Documents: A copy of your National ID or passport (for age and identity verification).
- Preferences & Settings: Language preference, notification settings.
Automatically Collected Information
- IP address and device type.
- Browser information and operating system.
- Session duration and page visit history.
- Login time and location (for security purposes only).
- Gaming activity and transaction history.
What We Do Not Collect
1111db never collects your bank password, PIN code, or full card number. Payment gateways operate directly from your device.
3 How Your Information Is Used
1111db uses the information it collects solely for specific purposes. Details are outlined below:
| Purpose | Type of Information | Required? |
|---|---|---|
| Account Creation & Management | Name, mobile number, email | Yes |
| Age & Identity Verification (KYC) | National ID, date of birth | Yes |
| Deposit & Withdrawal Processing | Mobile Banking Number | Yes |
| Promotions & Bonus Offers | Gaming History & Preferences | Optional |
| Security Monitoring | IP & Device Info | Yes |
| Customer Service | Contact details, history | Yes |
5 Cookie Policy
1111db uses cookies on its website and app. Cookies are small data files stored on your device that help improve the quality of our service.
Types of Cookies We Use
- Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
- Functional Cookies: Used to remember your language preference and theme settings. You can disable these if you wish.
- Analytics Cookies: For monitoring and improving website performance. No personal information is recorded.
You can delete or disable cookies at any time through your browser settings. Note that disabling essential cookies may affect certain features of the platform.
6 Data Retention Period
1111db retains your information for a defined period. All data is kept while your account remains active. Even after account closure, certain information may be retained for up to 5 years as required by law.
- Transaction records: 5 years (as required by financial regulatory guidelines).
- KYC Documents: 3 years after account closure.
- Gaming Logs: 2 years.
- Support conversations: 1 year.
- Cookie Data: At end of session or up to 30 days.
After the designated period, your data will be automatically deleted or anonymized.
7 Your Rights
Under 1111db's privacy policy, you have the following rights:
- Right to Access: You may request a copy of the information we hold about you.
- Right to Rectification: You can update any incorrect or outdated information.
- Right to Erasure: You may request deletion of your data unless we are required to retain it by law.
- Right to Object to Processing: You may object to your information being used for specific purposes.
- Data Portability: You may request a copy of your data in a machine-readable format.
Contact our support team to exercise any of these rights. We will respond within 30 days of receiving your request.
Request Verification
For your protection, your identity will be verified before any such request is processed. This ensures your information stays secure.
8 Data Protection Measures
1111db uses industry-standard security measures to protect your personal information. Our security layers include:
- 256-bit SSL/TLS Encryption: Industry-standard encryption is applied to all data transfers.
- Firewall Protection: Advanced firewall systems are used to block unauthorized access.
- Two-Factor Authentication (2FA): An extra layer of security at login.
- Regular Security Audits: Regular audits conducted by third-party security experts.
- Data Backup: Secure and encrypted backup systems.
Please note that no method of transmission over the internet is 100% secure. Always keep your password safe and contact us immediately if you notice any suspicious activity.
9 Minor Protection
1111db is strictly for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.
If we become aware that information has been collected from a minor, it will be deleted immediately and the associated account will be closed. If you suspect your child is using this platform, please contact our support team.
10 Policy Update Rules
1111db may update this privacy policy from time to time. Members will be notified in advance of any significant changes via email or through the platform.
Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly.
Update Notification
When significant policy changes occur, we will send a notification to your registered email or mobile number.
Answers to the most frequently asked questions about our privacy policy.
Join 1111db Today
Enjoy a world-class gaming experience on a secure platform. Your information is fully protected.